I’ve been taking both of my dogs to Heights Veterinary Clinic NW since moving to Houston in 2021. I’ve had nothing but exceptional experiences with the team here, from routine veterinary care to emergencies. I’m a dog behavior consultant and refer many clients, as well as friends, to this clinic - with several Fear Free veterinarians - due to their commitment to exceptional veterinary care. Dr. Rodriguez and Dr. Slack in particular have been absolutely wonderful to work with. I’m incredibly appreciative to Heights Vet Clinic.
J R
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August 17, 2024
The facility was exceptionally clean and had a pleasant aroma. Every staff member, from the receptionist to the technicians, demonstrated remarkable professionalism and friendliness. Dr. Mai exhibited patience and gentleness in handling my 9 year old, and the technician, Melissa, displayed commendable knowledge in addressing my inquiries. It is wonderful to have a positive experience for our first time at this clinic!
Kennedy O'Brien
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October 21, 2024
I have nothing but great things to say about my two visits to HVC so far. My young male Labrador had a terrible UTI that instead of running its course with the antibiotics from the ER vet decided to return with a vengeance. I was already casually shopping for a new primary care vet as I didn’t love the offices I had tried for various wellchecks for both my dog(s) and training clients.
While at VEG I had asked a vet tech there who she personally recommended and this was one of the two options which by happenstance had an open same day appointment when my dog became incredibly symptomatic and uncomfortable overnight a few days after finishing his antibiotics.
We have seen Jung as our vet tech and Dr Slack as our vet for both the initial appointment and the follow up we had today. Both allowed me to utilize the handling drills we have been working on since he was 8 weeks old because while he is incredibly social with zero behavior issues, he is a 7mo giant Labrador who is happy to body slam into anyone who he deems to be his friend if they start in with baby talk voice. Which I would rather not allow him to practice, so I am incredibly appreciative of these two being patient and afford Ghost the opportunity to practice good vet behaviors that we want as he grows up and gets even bigger.
Dr Slack had great attention to detail to the timeline I presented ant the first app
and my concerns about the bacterial skin rash that also seemed to be off and on brewing on his stomach. With this in mind we decided to go with a longer course of a different antibiotic that let us address the rash at the same time as the UTI. I was also provided with anti inflammatories and pain medication as needed for his first 2-3 days of starting treatment since he was not having a good time existing and this gave us relief until the abx kicked in full force.
We just finished our two week check up where they took another sterile urine sample and verified that the UTI was completely resolved. Dr Slack also took the time to talk through a medicated shampoo plan to deal with the remaining skin concerns and how to then taper him off of needing medicated baths to not turn into a cycle of treating and overdrying, which I greatly appreciate.
Overall 10/10, already recommending to others:
- quiet office
- quick moving to an exam room
- staffing that allowed young dog learning/training opportunities versus overwhelming with baby talk and too much affection for a bouncy wrecking ball of a Labrador
- great attention to detail and patience
- and honestly, REALLY affordable exam fees
Thank you a million times
- Kennedy and Ghost
Houston DogWorks
Kimberly Diaz
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November 08, 2024
Wonderful clinic. The staff are all so sweet and the vets excellent! We have a very quirky English Mastiff and they know exactly how to deal with him and put him at ease. They are very reasonable on pricing . Highly recommend.
Cat G
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March 29, 2023
Absolutely amazing experience! I needed an urgent appointment and my regular place was booked so I came here. This is now our household's vet. Everyone was so caring, helpful and knowledge. Dr Yu personally called me with my pets test results and walked through it all in detail. Exceptional service and very reasonable prices.
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I’ve been taking both of my dogs to Heights Veterinary Clinic NW since moving to Houston in 2021. I’ve had nothing but exceptional experiences with the team here, from routine veterinary care to emergencies. I’m a dog behavior consultant and refer many clients, as well as friends, to this clinic - with several Fear Free veterinarians - due to their commitment to exceptional veterinary care. Dr. Rodriguez and Dr. Slack in particular have been absolutely wonderful to work with. I’m incredibly appreciative to Heights Vet Clinic.
The facility was exceptionally clean and had a pleasant aroma. Every staff member, from the receptionist to the technicians, demonstrated remarkable professionalism and friendliness. Dr. Mai exhibited patience and gentleness in handling my 9 year old, and the technician, Melissa, displayed commendable knowledge in addressing my inquiries. It is wonderful to have a positive experience for our first time at this clinic!
I have nothing but great things to say about my two visits to HVC so far. My young male Labrador had a terrible UTI that instead of running its course with the antibiotics from the ER vet decided to return with a vengeance. I was already casually shopping for a new primary care vet as I didn’t love the offices I had tried for various wellchecks for both my dog(s) and training clients. While at VEG I had asked a vet tech there who she personally recommended and this was one of the two options which by happenstance had an open same day appointment when my dog became incredibly symptomatic and uncomfortable overnight a few days after finishing his antibiotics. We have seen Jung as our vet tech and Dr Slack as our vet for both the initial appointment and the follow up we had today. Both allowed me to utilize the handling drills we have been working on since he was 8 weeks old because while he is incredibly social with zero behavior issues, he is a 7mo giant Labrador who is happy to body slam into anyone who he deems to be his friend if they start in with baby talk voice. Which I would rather not allow him to practice, so I am incredibly appreciative of these two being patient and afford Ghost the opportunity to practice good vet behaviors that we want as he grows up and gets even bigger. Dr Slack had great attention to detail to the timeline I presented ant the first app and my concerns about the bacterial skin rash that also seemed to be off and on brewing on his stomach. With this in mind we decided to go with a longer course of a different antibiotic that let us address the rash at the same time as the UTI. I was also provided with anti inflammatories and pain medication as needed for his first 2-3 days of starting treatment since he was not having a good time existing and this gave us relief until the abx kicked in full force. We just finished our two week check up where they took another sterile urine sample and verified that the UTI was completely resolved. Dr Slack also took the time to talk through a medicated shampoo plan to deal with the remaining skin concerns and how to then taper him off of needing medicated baths to not turn into a cycle of treating and overdrying, which I greatly appreciate. Overall 10/10, already recommending to others: - quiet office - quick moving to an exam room - staffing that allowed young dog learning/training opportunities versus overwhelming with baby talk and too much affection for a bouncy wrecking ball of a Labrador - great attention to detail and patience - and honestly, REALLY affordable exam fees Thank you a million times - Kennedy and Ghost Houston DogWorks
Wonderful clinic. The staff are all so sweet and the vets excellent! We have a very quirky English Mastiff and they know exactly how to deal with him and put him at ease. They are very reasonable on pricing . Highly recommend.
Absolutely amazing experience! I needed an urgent appointment and my regular place was booked so I came here. This is now our household's vet. Everyone was so caring, helpful and knowledge. Dr Yu personally called me with my pets test results and walked through it all in detail. Exceptional service and very reasonable prices.