We unfortunately had to switch vets after multiple occasions of being pressured to do expensive procedures that ended up being unnecessary. The vet plays salesman a lot and guilts you when you don’t do what she recommends . I get that this is a business but it’s taking advantage of vulnerable pet owners who would do anything to save our babies. One instance, she pushed and pushed for me to get my dog’s tooth removed, shaming me every time I came for a checkup and it wasn’t removed (quoting me $950 for the procedure and cleaning)I went and got the cleaning done elsewhere for half the price, and they ended up telling me it was not necessary to remove the tooth and actually would be not smart to do so. Two other vets said the same thing. Another instance we were told our dog needed extra testing after an abnormality came up, then when it came back normal she said oh it must’ve been a lab error. But we still paid hundreds for the extra testing. There were multiple instances like these, and we’ve found a vet who is very respectful about pricing and super transparent and actually cares about my dogs genuinely, so we are glad we left. We drive 45 minutes to see him but it’s worth it.
She was always very condescending and rude to her staff in front of patients which was uncomfortable. The vet techs here were always fantastic and the desk staff as well. Lot of my favorite techs were gone pretty quickly, high turnover and it’s for a reason.
The boarding is reasonably priced that’s how I initially found this clinic. The vet services are higher than average definitely not a low cost clinic.
Kate L
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August 13, 2024
I switched to Jester Plaza when I was in a pinch and needed boarding for my older dog. I'm so glad I did. The location is convenient, the hours are good, and the parking situation is great. But so much more than that, the entire staff is excellent and empathetic in a way that's above and beyond what is required of a vet. They all seem to genuinely care for you and your pet. Dr. Lem is knowledgeable and kind and takes the time to listen to you. I highly recommend this vet.
Also, costs for boarding are reasonable for the area which helps.
Emily Oetinger
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July 02, 2024
Everyone is so kind and willing to listen or help with anything I need. The vet techs are very gentle with my dog and love her. They do a good job easing her nerves and giving her the care she needs. I boarded her during a big storm there, and when they lost power, they were extremely quick to call my emergency contact to come pick her up. After the fact, they gave me a credit on my account for the nights that I had already paid for that she did not use. Everyone there is awesome and I could not ask for a better vet!
Sarai LaTony
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May 27, 2024
The employees there always go the extra mile to make the patient and the patient’s owner comfortable. I’ve never had an issue since I first started taking my dog there in 2020. We’re never hit with an unexpected bill, always walked through necessary care and preventative care, and the vet is always patient and careful and does her best to keep the owner thoroughly informed. Thank you guys for being the best and taking care of my girl!
Erica Pothier
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December 27, 2022
Dr. Lem is so thorough and spends more time with my pups than I get from my own doctors! She's very kind, compassionate, and caring. The staff at the clinic are great as well...always kind and attentive.
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1957 T C Jester Blvd, Houston, TX 77008, USA
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We unfortunately had to switch vets after multiple occasions of being pressured to do expensive procedures that ended up being unnecessary. The vet plays salesman a lot and guilts you when you don’t do what she recommends . I get that this is a business but it’s taking advantage of vulnerable pet owners who would do anything to save our babies. One instance, she pushed and pushed for me to get my dog’s tooth removed, shaming me every time I came for a checkup and it wasn’t removed (quoting me $950 for the procedure and cleaning)I went and got the cleaning done elsewhere for half the price, and they ended up telling me it was not necessary to remove the tooth and actually would be not smart to do so. Two other vets said the same thing. Another instance we were told our dog needed extra testing after an abnormality came up, then when it came back normal she said oh it must’ve been a lab error. But we still paid hundreds for the extra testing. There were multiple instances like these, and we’ve found a vet who is very respectful about pricing and super transparent and actually cares about my dogs genuinely, so we are glad we left. We drive 45 minutes to see him but it’s worth it. She was always very condescending and rude to her staff in front of patients which was uncomfortable. The vet techs here were always fantastic and the desk staff as well. Lot of my favorite techs were gone pretty quickly, high turnover and it’s for a reason. The boarding is reasonably priced that’s how I initially found this clinic. The vet services are higher than average definitely not a low cost clinic.
I switched to Jester Plaza when I was in a pinch and needed boarding for my older dog. I'm so glad I did. The location is convenient, the hours are good, and the parking situation is great. But so much more than that, the entire staff is excellent and empathetic in a way that's above and beyond what is required of a vet. They all seem to genuinely care for you and your pet. Dr. Lem is knowledgeable and kind and takes the time to listen to you. I highly recommend this vet. Also, costs for boarding are reasonable for the area which helps.
Everyone is so kind and willing to listen or help with anything I need. The vet techs are very gentle with my dog and love her. They do a good job easing her nerves and giving her the care she needs. I boarded her during a big storm there, and when they lost power, they were extremely quick to call my emergency contact to come pick her up. After the fact, they gave me a credit on my account for the nights that I had already paid for that she did not use. Everyone there is awesome and I could not ask for a better vet!
The employees there always go the extra mile to make the patient and the patient’s owner comfortable. I’ve never had an issue since I first started taking my dog there in 2020. We’re never hit with an unexpected bill, always walked through necessary care and preventative care, and the vet is always patient and careful and does her best to keep the owner thoroughly informed. Thank you guys for being the best and taking care of my girl!
Dr. Lem is so thorough and spends more time with my pups than I get from my own doctors! She's very kind, compassionate, and caring. The staff at the clinic are great as well...always kind and attentive.