I sent kindall a perfectly fine 2007 jeep wrangler. It just needed to be brought up to par cause it would occasionally stall when hot. I got it back after a misdiagnosed problem of a cracked engine block costing 7k to 8k to fix. I used a device called Fixd no cracked engine block but while I wad replacing a part I found a massive dent on the engine that was not there. They refused to take responsibility. Especially after I told him I had dated pictures of the engine right before I sent them the jeep. When I asked to see his video of camera's he said we're installed in the garage area he refused to show them to me. Yeah he knows they did it and I got the proof. Nick, is this the way you treat a long time customer who trusted you. Not to mention all the referrals I sent to you. I'll be more than glad to share those pix with anybody who would like to see them to prove I'm not lying. How about you Nick.
Julie Parker
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June 11, 2024
1st time using Kindall Automotive!! Brought my car in for what I was told (from a different mechanic) would be a $6700 replacement. Spoke with Daniel at Kindall, he asked some questions to confirm the original diagnosis yet since there were no symptoms they were skeptical and wanted to look at it. I brought it in, they checked my car thoroughly and found nothing wrong. Cleaned it up and got my car in and out quickly. Im amazed and grateful to have found a great mechanic with integrity and awesome customer service! 👍👍👍
MAP Logistics
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April 13, 2023
Since 02-11-2023 our vehicle has been in this shop. Our vehicle was running when the vacuum pump went out and started leaking oil we took to Kindall and it has been a total nightmare. After changing the vacuum pump Nicolas told us that it was ready and running but that we needed extra sensors (additional $600+) for the lights on the check engine to disappear , we agreed, paid and after almost 3 weeks in the shop they told us it was ready, when we picked the car up and after paying almost $1500 dls the car died a block from the shop leaving me stranded under the Highway 610 about to cause an accident , we took it back and after another 2 plus weeks same thing they told us it was ready and again left us stranded not even a mile from the shop and having to pay towing for the 3rd time to take it back at this point Daniel had spoken to the owner and agreed to fix it or reimburse us some of the money we paid, yesterday I called and the car is still not working I asked about the refund for at least half of what we spent and the answer was no that they will have to take away the parts that supposedly were installed leaving us with the same problem of a non working vehicle and no refund. Today is 03/23/2023 , almost 2 moths later and still no car , repair or refund so I am now having to file a consumer complaint with the attorney general for this matter. TERRIBLE SERVICE AND MANAGEMENT!
To the owner : im not sure what is worst your service or denying this issue like is not your shop smh , unbelievable 👎🏽
McCalla Busman
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April 29, 2024
I really can't under estimate enough how appreciative I am for the team at Kindall Automotive. As a women new to the city it was very overwhelming for me to deal with finding a trusting mechanic and I'm so glad I picked Kindall. Everytime something was needed they were speedy and efficient and affordable, and when my car finally gave out they were so helpful and kind while my frazzled self figured out what to do with it. If you are looking for a good mechanic in Houston this is really the place to choose. 10/10 service, price, and customer care. So rare to get all three!
Gary Smotherman II
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April 26, 2024
Some of the fastest service I’ve ever received, and very well priced for the amount of work I needed done including replacing 2 engine mounts, replacing my water pump, doing a coolant flush, rotating my tires and inspecting my car for registration renewal.
I dropped my car off at 8 in the morning and it was ready by 5:30 that’s same day.
Will be going back if I ever have car problems again.
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2624 Yale St, Houston, TX 77008, USA
Claim Listing: Kindall Automotive
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I sent kindall a perfectly fine 2007 jeep wrangler. It just needed to be brought up to par cause it would occasionally stall when hot. I got it back after a misdiagnosed problem of a cracked engine block costing 7k to 8k to fix. I used a device called Fixd no cracked engine block but while I wad replacing a part I found a massive dent on the engine that was not there. They refused to take responsibility. Especially after I told him I had dated pictures of the engine right before I sent them the jeep. When I asked to see his video of camera's he said we're installed in the garage area he refused to show them to me. Yeah he knows they did it and I got the proof. Nick, is this the way you treat a long time customer who trusted you. Not to mention all the referrals I sent to you. I'll be more than glad to share those pix with anybody who would like to see them to prove I'm not lying. How about you Nick.
1st time using Kindall Automotive!! Brought my car in for what I was told (from a different mechanic) would be a $6700 replacement. Spoke with Daniel at Kindall, he asked some questions to confirm the original diagnosis yet since there were no symptoms they were skeptical and wanted to look at it. I brought it in, they checked my car thoroughly and found nothing wrong. Cleaned it up and got my car in and out quickly. Im amazed and grateful to have found a great mechanic with integrity and awesome customer service! 👍👍👍
Since 02-11-2023 our vehicle has been in this shop. Our vehicle was running when the vacuum pump went out and started leaking oil we took to Kindall and it has been a total nightmare. After changing the vacuum pump Nicolas told us that it was ready and running but that we needed extra sensors (additional $600+) for the lights on the check engine to disappear , we agreed, paid and after almost 3 weeks in the shop they told us it was ready, when we picked the car up and after paying almost $1500 dls the car died a block from the shop leaving me stranded under the Highway 610 about to cause an accident , we took it back and after another 2 plus weeks same thing they told us it was ready and again left us stranded not even a mile from the shop and having to pay towing for the 3rd time to take it back at this point Daniel had spoken to the owner and agreed to fix it or reimburse us some of the money we paid, yesterday I called and the car is still not working I asked about the refund for at least half of what we spent and the answer was no that they will have to take away the parts that supposedly were installed leaving us with the same problem of a non working vehicle and no refund. Today is 03/23/2023 , almost 2 moths later and still no car , repair or refund so I am now having to file a consumer complaint with the attorney general for this matter. TERRIBLE SERVICE AND MANAGEMENT! To the owner : im not sure what is worst your service or denying this issue like is not your shop smh , unbelievable 👎🏽
I really can't under estimate enough how appreciative I am for the team at Kindall Automotive. As a women new to the city it was very overwhelming for me to deal with finding a trusting mechanic and I'm so glad I picked Kindall. Everytime something was needed they were speedy and efficient and affordable, and when my car finally gave out they were so helpful and kind while my frazzled self figured out what to do with it. If you are looking for a good mechanic in Houston this is really the place to choose. 10/10 service, price, and customer care. So rare to get all three!
Some of the fastest service I’ve ever received, and very well priced for the amount of work I needed done including replacing 2 engine mounts, replacing my water pump, doing a coolant flush, rotating my tires and inspecting my car for registration renewal. I dropped my car off at 8 in the morning and it was ready by 5:30 that’s same day. Will be going back if I ever have car problems again.