Went to get oil change at the location on shepherd. They spilled oil all over my engine block and it has not stopped leaking/dripping on my driveway. It is all over the under carriage of my car. It is pooled up everywhere in engine block. There were two people who changed my oil. One of them was completely careless when pouring the new oil In. They did not care to tell me they spilled the oil everywhere. This can be a huge saftey issue if not properly addressed. I still don’t know if they cracked anything under neath or if it’s just excess they poured all over the engine block/ on my belts and everything. Absolutely careless employees. I take great care of my vehicle and it sucks when you pay to have a service and this happens.
T
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August 24, 2024
Went to Shepherd location on Friday. They were very busy but all were working quickly to get everyone in/out as fast as possible. All the guys were friendly, provided update while I was in line, & Raaman was very kind in taking the time to explain the diff types of oil, & even showed me the oil stick once completed. I appreciate the time they spend with you, even though they were swamped on a Fri afternoon. Thank you for making my first time delightful. All you guys are working very hard & doing a great job, God bless to all of you: )
Skippy P.
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July 27, 2024
I have always found them to be solid, kind, and helpful. I like it when they bring me bottled water on hot days.
When I went yesterday I was annoyed because they forgot to check my tire pressure even though I asked them to because my pressure light was on, and now I have to go take care of it again. However when I thought back on it I can't remember another time they have ever made a mistake, and you know what? That's a really good success rate considering I've been going to various "Take 5"s for years.
William Nelson
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August 04, 2024
Service was good, but I was surprised with the pricing of a synthetic oil change here. $120 was steep (and that’s after a $20 coupon). The Toyota Dealership only charges me $80 dollars which includes filter and a free car wash. My new Take 5 sticker stays the next oil change is in 3,000 miles. Toyota synthetic oil changes are only every 10,000 miles.
Blake Kvale
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August 09, 2024
Second take 5 today. They only had three cars in the bay. I thought this one would be quicker. But I ended up sweating there for 50 minutes. If only they worked as hard on changing the oil as they did up selling and offering other services. Also, they didn’t check filters or tire pressure. And to finalize this terrible experience, the guy slammed my hood shut extremely hard. It was hard enough to cause the other employee to speak with him.
Our Address
1818 N Shepherd Dr, Houston, TX 77008, USA
Claim Listing: Take 5 Oil Change
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Went to get oil change at the location on shepherd. They spilled oil all over my engine block and it has not stopped leaking/dripping on my driveway. It is all over the under carriage of my car. It is pooled up everywhere in engine block. There were two people who changed my oil. One of them was completely careless when pouring the new oil In. They did not care to tell me they spilled the oil everywhere. This can be a huge saftey issue if not properly addressed. I still don’t know if they cracked anything under neath or if it’s just excess they poured all over the engine block/ on my belts and everything. Absolutely careless employees. I take great care of my vehicle and it sucks when you pay to have a service and this happens.
Went to Shepherd location on Friday. They were very busy but all were working quickly to get everyone in/out as fast as possible. All the guys were friendly, provided update while I was in line, & Raaman was very kind in taking the time to explain the diff types of oil, & even showed me the oil stick once completed. I appreciate the time they spend with you, even though they were swamped on a Fri afternoon. Thank you for making my first time delightful. All you guys are working very hard & doing a great job, God bless to all of you: )
I have always found them to be solid, kind, and helpful. I like it when they bring me bottled water on hot days. When I went yesterday I was annoyed because they forgot to check my tire pressure even though I asked them to because my pressure light was on, and now I have to go take care of it again. However when I thought back on it I can't remember another time they have ever made a mistake, and you know what? That's a really good success rate considering I've been going to various "Take 5"s for years.
Service was good, but I was surprised with the pricing of a synthetic oil change here. $120 was steep (and that’s after a $20 coupon). The Toyota Dealership only charges me $80 dollars which includes filter and a free car wash. My new Take 5 sticker stays the next oil change is in 3,000 miles. Toyota synthetic oil changes are only every 10,000 miles.
Second take 5 today. They only had three cars in the bay. I thought this one would be quicker. But I ended up sweating there for 50 minutes. If only they worked as hard on changing the oil as they did up selling and offering other services. Also, they didn’t check filters or tire pressure. And to finalize this terrible experience, the guy slammed my hood shut extremely hard. It was hard enough to cause the other employee to speak with him.