I when to the store and this beautiful lady star helping me her name is Jenifer she is so professional so nice I glad to met her also she make me feel comfort I’m really happy to see her again
Ryan Rongone
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September 22, 2024
Can’t recommend this place enough. I have been coming here for all my auto needs for years. Tonight, I came to get a new car battery. Jenifer went way above and beyond and helped me get all situated with recovering the warranty, installing the new battery, and even making sure I was able to leave with clean hands. She was wonderful. Thanks so much!
Mario Valdez
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September 23, 2024
It's 8:42 pm. Store says it's open till 9:00 pm both online and posted at the door. Meanwhile, the manager is outside on her phone, with the metal security curtains drawn and says with her hand gesture across her neckline that they're closed. There is still more than 15 minutes till posted closing time. Most time, this location has poor service but I come here because it's the closest to my shop. I thought it was just because they only seem to hire younger staff that may not be trained properly on both customer service and their POS software, but now I see it really starts with management.
Amanda Marie Parker
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August 28, 2024
Absolutely amazing service! Jenifer was able to identify our problem with our car battery quickly and tell us exactly what we needed to fix it. After visiting multiple locations, this one was the one that saved the day. Thank you, Jenifer! We will be repeat customers at this location.
Steven Shannon
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November 25, 2024
I usually get great customer service from AutoZones. Not this time at this location on Monday at 3:30p November 25. A shorter younger guy working had the WORST customer service I’ve ever received
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610 W Cavalcade St, Houston, TX 77009, USA
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I when to the store and this beautiful lady star helping me her name is Jenifer she is so professional so nice I glad to met her also she make me feel comfort I’m really happy to see her again
Can’t recommend this place enough. I have been coming here for all my auto needs for years. Tonight, I came to get a new car battery. Jenifer went way above and beyond and helped me get all situated with recovering the warranty, installing the new battery, and even making sure I was able to leave with clean hands. She was wonderful. Thanks so much!
It's 8:42 pm. Store says it's open till 9:00 pm both online and posted at the door. Meanwhile, the manager is outside on her phone, with the metal security curtains drawn and says with her hand gesture across her neckline that they're closed. There is still more than 15 minutes till posted closing time. Most time, this location has poor service but I come here because it's the closest to my shop. I thought it was just because they only seem to hire younger staff that may not be trained properly on both customer service and their POS software, but now I see it really starts with management.
Absolutely amazing service! Jenifer was able to identify our problem with our car battery quickly and tell us exactly what we needed to fix it. After visiting multiple locations, this one was the one that saved the day. Thank you, Jenifer! We will be repeat customers at this location.
I usually get great customer service from AutoZones. Not this time at this location on Monday at 3:30p November 25. A shorter younger guy working had the WORST customer service I’ve ever received