I been using this place for a 3 years for my sons and myself. I really like the service.The other people complaining might have had poor communication skills as far as checking in. They sent me a verification email and I clicked yes I'm coming. It was simple. They took my insurance & I barely paid anything. The staff was extremely helpful & patient with me as always. The ladies in the office & man are professional & took care of all my needs. I like coming here because they accept my insurance but also they have a huge selection of frames. My complete exam plus 2 boxes of contacts was only $56. I also got prescription for glasses with that. I did read the other reviews with the low star rating and I didn't experience anything like that in the years coming into this particular location. They have clean restrooms & seating area to wait. The optometrist that is my eye doctor is very nice & I would highly recommend coming to her if you have high anxiety about eye exams. I don't particularly like them but she makes the experience comfortable & quick.
Obinna Nwadike
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September 06, 2024
Desirae, Toni, Alyssa were simply exceptional! Patient, courteous, knowledgeable, cheerful and over the moon. I went in for glasses never thought for years I will be in position to get contacts and came back a 1 week later and walked out with contacts. Extremely grateful lucky to have DEzirae and the doctor teach me the technique, etc
Management, must increase Desirae pay and she should be at the fore-front of leading training nationally!! Thank you all
Khiree Washington
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June 16, 2024
I was on vacation in Houston and forgot to pack my contacts. This location had same day appointments and accepted my insurance from Ohio. The optometrist was very helpful and kind and she made sure I left with contacts same day! Ms. Toni checked me out and was amazing! Very sweet lady that was very knowledgeable. She made my experience stress free. Would 10/10 recommend!
Jannah Underwood
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August 16, 2024
I love americas best! I’ve been a client for years. The staff members are very friendly and welcoming! I will continue to support this business! Desiree helped me out today & she was very informative & prompt! May I add they have some of the best deals on eyeglasses!
Christine Ienna
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August 22, 2024
In the last year, I’ve had issues with the designer brand frames not being adjustable to my smaller face. Two different times I’ve dropped in without an appointment and had immediate, pleasant, informative service from the women there. Their expertise in the process and recommendation of the new frames I was able to order without charge on the warranty was extremely valuable. My favorite place for glasses. They make it right!
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I been using this place for a 3 years for my sons and myself. I really like the service.The other people complaining might have had poor communication skills as far as checking in. They sent me a verification email and I clicked yes I'm coming. It was simple. They took my insurance & I barely paid anything. The staff was extremely helpful & patient with me as always. The ladies in the office & man are professional & took care of all my needs. I like coming here because they accept my insurance but also they have a huge selection of frames. My complete exam plus 2 boxes of contacts was only $56. I also got prescription for glasses with that. I did read the other reviews with the low star rating and I didn't experience anything like that in the years coming into this particular location. They have clean restrooms & seating area to wait. The optometrist that is my eye doctor is very nice & I would highly recommend coming to her if you have high anxiety about eye exams. I don't particularly like them but she makes the experience comfortable & quick.
Desirae, Toni, Alyssa were simply exceptional! Patient, courteous, knowledgeable, cheerful and over the moon. I went in for glasses never thought for years I will be in position to get contacts and came back a 1 week later and walked out with contacts. Extremely grateful lucky to have DEzirae and the doctor teach me the technique, etc Management, must increase Desirae pay and she should be at the fore-front of leading training nationally!! Thank you all
I was on vacation in Houston and forgot to pack my contacts. This location had same day appointments and accepted my insurance from Ohio. The optometrist was very helpful and kind and she made sure I left with contacts same day! Ms. Toni checked me out and was amazing! Very sweet lady that was very knowledgeable. She made my experience stress free. Would 10/10 recommend!
I love americas best! I’ve been a client for years. The staff members are very friendly and welcoming! I will continue to support this business! Desiree helped me out today & she was very informative & prompt! May I add they have some of the best deals on eyeglasses!
In the last year, I’ve had issues with the designer brand frames not being adjustable to my smaller face. Two different times I’ve dropped in without an appointment and had immediate, pleasant, informative service from the women there. Their expertise in the process and recommendation of the new frames I was able to order without charge on the warranty was extremely valuable. My favorite place for glasses. They make it right!