Very honest review for emergency situations only… for regular checkups and staff, I would give 5 stars. We brought our kitty here Saturday because our regular vet was closed. He was not eating or using the cat box. The receptionist was so polite and fit us into their full schedule. We agreed to pay for the full testing (bloodwork, X-rays, ultrasound, sedative). They took our kitty back and called back with extensive knowledge of the bloodwork and approval to do X-rays and ultrasound. No problem. Next call was to come pick him up. We left with an appetite stimulant, medication for pain and anxiety, flea prevention, and a jar of chicken baby food. They were closed Sunday so we fed the baby food, collected the urine, and came back Monday. On the way to the vet, my kitty peed all over himself. I apologized since I had not realized it until I went to pick him up out of the carrier. They were very sweet and cleaned up my carrier, too. While I was in the room the doctor explained that what he was eating was not enough and that he now needed to be hospitalized and if he didn’t improve, we would need to see a specialist since she was not sure the cause of his fever. She recommended a few. When I declined, she insisted on showing me the quote to which I declined once more and I mentioned possibly needing to discuss end of life treatment with my family. I was called to the back to put my cat back in his carrier (the vet tech was very sweet and kind but my cat was growling a lot). While in the back, the doctor proceeded to ask if we wanted to try the antibiotics and hope that it helps. I said that would be great! I’d rather try than go straight to putting him down. She then said that was the test on the quote, so when I asked how much was the test without all the extra IV and observation, she asked if her tech had not fully explained the costs. The test was inexpensive so we did it. The results showed it was not the issue so we left without any antibiotics and to seek end of life options. As soon as I left, I went to my usual low cost vet and for one tenth the price (I know pricing is sensitive so I won’t be specific) but for one tenth the price, we received a fluid pack and two antibiotics via injection.
I really wanted to love this vet but I think they’re all just very new. The staff is all very friendly but still learning. The doctor is still young and incredibly smart but not so great with the soft skills that come with time. I’m afraid she might be missing the forest for the trees. Instead of doing something and adjusting, she would rather diagnose the exact cause. I get it. I find it super frustrating as a perfectionist to get the 100% right answer and sometimes that comes off as being rude or snobby but I don’t think that is the case at all here… she does care about the animals and I think it’s just frustrating to not know the answer. In medicine, it is a practice, I get that too, but I would think an antibiotic that could treat 60-80% of the “what ifs” would be better than running tests until 100% sure the exact cause. That could be the difference in life or death and that is the reason for my review.
I wish this practice good luck and patience while learning. They do have great staff and again, the doctor is very bright and knowledgeable. I only see some development needed in risk based treatment options, especially with critical patients.
My reply: The X-ray and ultrasound did not show cancer, nor did the blood test reflect autoimmune. The most common treatment for fever in cats is antibiotics, which my vet administered. I apologize for using “young” as I generally take that as a compliment. Again, my review complimented the staff and I would imagine this is a great place for routine checkups, but perhaps not so much for emergency care (or cases of fever).
Melanie S
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November 27, 2024
Been going to this vet for several years now. A professional place. They don’t stop until they figure out what is wrong, and they always follow up. This vet has enough experience to have seen the strange and unusual, and does not guess at the answer or just assume. Helps me take care of my pet. Also nice staff.
Carlota Casiano
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November 07, 2024
My fur baby King loves Dr.Aziz and all the staff at Creature Comfort and they take care of him like he is there's. Thank you to all the staff for all you do for my fur baby. Her staff goes above and beyond! Special thanks to Asia for all the reminders and patience for me being disabled I really appreciate her kindness and understanding and Dr. Aziz for understanding the weather plays a big factor in my health and well being and her flexibility to see my baby Thank you! Oh and mind you my fur baby does have an autoimmune disorder and is seen on a regular basis by the staff unless it becomes a life threatening situation and they referred me to a great animal hospital for treatment God Bless You!
Angel Barajas
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October 01, 2024
Did an amazing job! My dog swallowed a sock and they were able to retrieve it. Will definitely recommend!
Joselin Pena
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November 27, 2024
The staff was all very nice. You can tell the vet & vet tech truly care about the furrbabies. I will be bribging my pups from here on out! :)
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Very honest review for emergency situations only… for regular checkups and staff, I would give 5 stars. We brought our kitty here Saturday because our regular vet was closed. He was not eating or using the cat box. The receptionist was so polite and fit us into their full schedule. We agreed to pay for the full testing (bloodwork, X-rays, ultrasound, sedative). They took our kitty back and called back with extensive knowledge of the bloodwork and approval to do X-rays and ultrasound. No problem. Next call was to come pick him up. We left with an appetite stimulant, medication for pain and anxiety, flea prevention, and a jar of chicken baby food. They were closed Sunday so we fed the baby food, collected the urine, and came back Monday. On the way to the vet, my kitty peed all over himself. I apologized since I had not realized it until I went to pick him up out of the carrier. They were very sweet and cleaned up my carrier, too. While I was in the room the doctor explained that what he was eating was not enough and that he now needed to be hospitalized and if he didn’t improve, we would need to see a specialist since she was not sure the cause of his fever. She recommended a few. When I declined, she insisted on showing me the quote to which I declined once more and I mentioned possibly needing to discuss end of life treatment with my family. I was called to the back to put my cat back in his carrier (the vet tech was very sweet and kind but my cat was growling a lot). While in the back, the doctor proceeded to ask if we wanted to try the antibiotics and hope that it helps. I said that would be great! I’d rather try than go straight to putting him down. She then said that was the test on the quote, so when I asked how much was the test without all the extra IV and observation, she asked if her tech had not fully explained the costs. The test was inexpensive so we did it. The results showed it was not the issue so we left without any antibiotics and to seek end of life options. As soon as I left, I went to my usual low cost vet and for one tenth the price (I know pricing is sensitive so I won’t be specific) but for one tenth the price, we received a fluid pack and two antibiotics via injection. I really wanted to love this vet but I think they’re all just very new. The staff is all very friendly but still learning. The doctor is still young and incredibly smart but not so great with the soft skills that come with time. I’m afraid she might be missing the forest for the trees. Instead of doing something and adjusting, she would rather diagnose the exact cause. I get it. I find it super frustrating as a perfectionist to get the 100% right answer and sometimes that comes off as being rude or snobby but I don’t think that is the case at all here… she does care about the animals and I think it’s just frustrating to not know the answer. In medicine, it is a practice, I get that too, but I would think an antibiotic that could treat 60-80% of the “what ifs” would be better than running tests until 100% sure the exact cause. That could be the difference in life or death and that is the reason for my review. I wish this practice good luck and patience while learning. They do have great staff and again, the doctor is very bright and knowledgeable. I only see some development needed in risk based treatment options, especially with critical patients. My reply: The X-ray and ultrasound did not show cancer, nor did the blood test reflect autoimmune. The most common treatment for fever in cats is antibiotics, which my vet administered. I apologize for using “young” as I generally take that as a compliment. Again, my review complimented the staff and I would imagine this is a great place for routine checkups, but perhaps not so much for emergency care (or cases of fever).
Been going to this vet for several years now. A professional place. They don’t stop until they figure out what is wrong, and they always follow up. This vet has enough experience to have seen the strange and unusual, and does not guess at the answer or just assume. Helps me take care of my pet. Also nice staff.
My fur baby King loves Dr.Aziz and all the staff at Creature Comfort and they take care of him like he is there's. Thank you to all the staff for all you do for my fur baby. Her staff goes above and beyond! Special thanks to Asia for all the reminders and patience for me being disabled I really appreciate her kindness and understanding and Dr. Aziz for understanding the weather plays a big factor in my health and well being and her flexibility to see my baby Thank you! Oh and mind you my fur baby does have an autoimmune disorder and is seen on a regular basis by the staff unless it becomes a life threatening situation and they referred me to a great animal hospital for treatment God Bless You!
Did an amazing job! My dog swallowed a sock and they were able to retrieve it. Will definitely recommend!
The staff was all very nice. You can tell the vet & vet tech truly care about the furrbabies. I will be bribging my pups from here on out! :)