I had an outstanding experience at Discount Tire, thanks to Mr. Craig, the manager. I came in to have my wiper blades changed, and he immediately took care of it with such efficiency and professionalism. The service was quick and seamless, and I was thoroughly impressed. Mr. Craig’s dedication to excellent customer service is truly commendable. I highly recommend this location and will definitely return for any future needs. Wonderful service that made my day!
K M
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August 14, 2024
Just had my new wheels and tires put on August 12th, 2024. From the manager (Justin) to Francisco who changed my tires, they were all very kind and professional. My new wheels had some scratches and Francisco (I believe that's his name) made sure to inform me before installing them and ask me to watch as he unwrapped every tire. I only need my wheel installed and it was very inexpensive. Great Job!
Rick Boeker
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July 15, 2024
They consistently exceed expectations … every location … every time. Next level customer service. They not only listen to the customers needs but they seek to understand and then provide solutions that include options that fit your immediate financial needs in an effort to get you safely back on the road.
Whether you’re an existing, long-time customer or you suddenly experience a tire issue and it’s your first visit, they’ll patch, repair or replace - often free of charge. When buying from them, always purchase the contract / warranty for the tire - you’ll easily recoup that expense either due to road hazards or your next purchase. They provide credit based on the amount of tread remaining on the tire. I commute 70 miles each work day to and from my office - driving Houston’s notoriously busy highways and roads. Hazards from giant potholes and broken pavement to roadway debris - not to mention random nails and screws. I’ve experienced more than my share of incidents that impact my tires. Anytime my low pressure sensor comes on, my first stop is my nearest Discount Tire.
Pro-tip: book an appointment online. They claim that customers, on average, experience 30% shorter wait times. On my most recent visit, I ruptured a tire and damaged another near my office - just before a long holiday weekend. Went online to check that they had 2 tires available in the size I needed and booked an appointment for 3:30pm. Within minutes, I received a call back from the store, confirming details and he invited me to come right into the store for service. When I arrived, the location was very busy. Before I even got out of the car, a store associate was present, greeted me by name and knew the issue I was there to resolve. 38 minutes from start to finish to have 4 new tires purchased, installed / mounted and balanced. Impressive considering how busy the store was and that it was just before the start of Memorial Day weekend.
Loyal customer for life.
bryan taylor
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March 04, 2024
I give this location a solid five stars. It began when Asst Manager Tracy snagged me some new tires for my Santa Car for almost $200 less than what some other tire places had given.
Then when i pulled in today while sitting in the parking lot waiting my turn i noticed these guys hustle. Not a slow walker in sight.
From the time i pulled into the bay till I rolled out was just over 11 minutes.
And Polite too. Very courteous with customers from what I saw.
I have a new tire place.
Lauren Leach
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July 29, 2024
Great, friendly, fast service. I made an appointment online to get my tire patched. Showed up a couple minutes early, got checked in, and 20 minutes later I was out the door with a tire that won’t go flat on me! I didn’t even have time to finish a chapter in the book I brought. Everyone was very friendly and quick to ask if I needed help when I was doing the “hover near the front to ask a question” dance. Waiting area was also comfortable- in case your visit takes longer than 20 minutes!
Our Address
1902 E T C Jester Blvd, Houston, TX 77008, USA
Claim Listing: Discount Tire
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I had an outstanding experience at Discount Tire, thanks to Mr. Craig, the manager. I came in to have my wiper blades changed, and he immediately took care of it with such efficiency and professionalism. The service was quick and seamless, and I was thoroughly impressed. Mr. Craig’s dedication to excellent customer service is truly commendable. I highly recommend this location and will definitely return for any future needs. Wonderful service that made my day!
Just had my new wheels and tires put on August 12th, 2024. From the manager (Justin) to Francisco who changed my tires, they were all very kind and professional. My new wheels had some scratches and Francisco (I believe that's his name) made sure to inform me before installing them and ask me to watch as he unwrapped every tire. I only need my wheel installed and it was very inexpensive. Great Job!
They consistently exceed expectations … every location … every time. Next level customer service. They not only listen to the customers needs but they seek to understand and then provide solutions that include options that fit your immediate financial needs in an effort to get you safely back on the road. Whether you’re an existing, long-time customer or you suddenly experience a tire issue and it’s your first visit, they’ll patch, repair or replace - often free of charge. When buying from them, always purchase the contract / warranty for the tire - you’ll easily recoup that expense either due to road hazards or your next purchase. They provide credit based on the amount of tread remaining on the tire. I commute 70 miles each work day to and from my office - driving Houston’s notoriously busy highways and roads. Hazards from giant potholes and broken pavement to roadway debris - not to mention random nails and screws. I’ve experienced more than my share of incidents that impact my tires. Anytime my low pressure sensor comes on, my first stop is my nearest Discount Tire. Pro-tip: book an appointment online. They claim that customers, on average, experience 30% shorter wait times. On my most recent visit, I ruptured a tire and damaged another near my office - just before a long holiday weekend. Went online to check that they had 2 tires available in the size I needed and booked an appointment for 3:30pm. Within minutes, I received a call back from the store, confirming details and he invited me to come right into the store for service. When I arrived, the location was very busy. Before I even got out of the car, a store associate was present, greeted me by name and knew the issue I was there to resolve. 38 minutes from start to finish to have 4 new tires purchased, installed / mounted and balanced. Impressive considering how busy the store was and that it was just before the start of Memorial Day weekend. Loyal customer for life.
I give this location a solid five stars. It began when Asst Manager Tracy snagged me some new tires for my Santa Car for almost $200 less than what some other tire places had given. Then when i pulled in today while sitting in the parking lot waiting my turn i noticed these guys hustle. Not a slow walker in sight. From the time i pulled into the bay till I rolled out was just over 11 minutes. And Polite too. Very courteous with customers from what I saw. I have a new tire place.
Great, friendly, fast service. I made an appointment online to get my tire patched. Showed up a couple minutes early, got checked in, and 20 minutes later I was out the door with a tire that won’t go flat on me! I didn’t even have time to finish a chapter in the book I brought. Everyone was very friendly and quick to ask if I needed help when I was doing the “hover near the front to ask a question” dance. Waiting area was also comfortable- in case your visit takes longer than 20 minutes!