Do not visit this office. I was over charged by $205. It took them over a month to send the claim to my insurance once that was done I called to let them know I received my EOB and I was over charged. Of course the biller was out, every time you call for something the person you need is out. I had allergy testing scheduled but after my first appointment something told me to cancel. I am glad I did they probably would have tried charging over $1000 for testing that is covered by my insurance. If you are referred to this allergist tell your doctor to find you another place to go. I will never go here again!!
Super Happy
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August 07, 2023
Doctor is fine if you are a straightforward case. But it's a problem when the ALLERGIST puts you into anaphylactic shock and then doesn't even know what to do, so calls an ambulance and sends you to the Emergency Room so you can be their problem instead. Oh and I get to pay 8000 USD due to their incompetence AND she charged the insurance for putting you into the situation in the first place. And then a few days later, THEY called ME and said, "you gave us a scare." Sorry, what?!
Your incompetence put me in the ER but oh, my sincerest apologies for inconveniencing you!
Also, head nurse came thundering out of the office when I was on the gurney, getting loaded into the ambulance, can't breathe, definitely can't talk, to ask for their oxygen mask back. It's been all in my nose with my breath and spit all over it, but they're so cheap, they're just going to reuse it anyway. (And it was the plastic disposable kind, not a fancy one that costs a lot). Just disgusting.
Looking at the other reviews, looks like this place is pretty consistent with overcharging and not reimbursing you when you catch them in the act.
Don't go here. It'll cause more suffering than if you just suffer the allergies.
Caitlin McClanahan
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June 08, 2020
I was scheduled for allergy testing the week after i paid $280 for a five minute conversation with the doctor. I was at the office for almost two hours that day. The sullen front desk girl took me to a room, took my vitals, and then I was left in the room for thirty minutes. Someone finally comes in, doesn’t even make eye contact me, and announces my total for the testing was EIGHT HUNDRED SIXTY dollars. I ask what I’m paying for, and they just say insurance doesn’t cover it and won’t tell me anything specific. I leave and call my insurance company, and it turns out they were going to charge me for a test that had absolutely nothing to do with my symptoms. Apparently trying to sneak it in. I was informed that the testing I actually need is absolutely covered by my insurance, as it is a medical necessity. This is a money grabbing, greedy office. I normally don’t pay much attention to bad reviews but in the case of this office, they are absolutely accurate. No one in the building has any sort of personality and clearly no one has gotten any sort of customer service training. As a registered nurse myself, I was appalled by the attitudes of the staff. 10/10 DON’T recommend.
Shruti Jalali
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May 31, 2022
I have been a patient here for 1.5 years and satisfied with the care provided. Dr Hassan is a patient listener and the rest of the staff are a pleasure to interact with and very professional.
Initially during the diagnostic phase I was heavily overcharged for the expensive allergy tests, however after my insurance settled all the amounts, the office noted the amounts overcharged over each of my visits and reimbursed me with a single payment.
Kelli Touchstone
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February 07, 2019
I loved that the office was in a cool, historic bungalow in the Heights. street parking is easy to find out front. The staff is always very caring and Dr. Hassan is a great listener. She was willing to investigate some things with me that a former allergist had dismissed. And now I am finally on my way to healing!
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1533 Heights Blvd, Houston, TX 77008, USA
Claim Listing: Dr. Saffana N. Hassan, MD
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Do not visit this office. I was over charged by $205. It took them over a month to send the claim to my insurance once that was done I called to let them know I received my EOB and I was over charged. Of course the biller was out, every time you call for something the person you need is out. I had allergy testing scheduled but after my first appointment something told me to cancel. I am glad I did they probably would have tried charging over $1000 for testing that is covered by my insurance. If you are referred to this allergist tell your doctor to find you another place to go. I will never go here again!!
Doctor is fine if you are a straightforward case. But it's a problem when the ALLERGIST puts you into anaphylactic shock and then doesn't even know what to do, so calls an ambulance and sends you to the Emergency Room so you can be their problem instead. Oh and I get to pay 8000 USD due to their incompetence AND she charged the insurance for putting you into the situation in the first place. And then a few days later, THEY called ME and said, "you gave us a scare." Sorry, what?! Your incompetence put me in the ER but oh, my sincerest apologies for inconveniencing you! Also, head nurse came thundering out of the office when I was on the gurney, getting loaded into the ambulance, can't breathe, definitely can't talk, to ask for their oxygen mask back. It's been all in my nose with my breath and spit all over it, but they're so cheap, they're just going to reuse it anyway. (And it was the plastic disposable kind, not a fancy one that costs a lot). Just disgusting. Looking at the other reviews, looks like this place is pretty consistent with overcharging and not reimbursing you when you catch them in the act. Don't go here. It'll cause more suffering than if you just suffer the allergies.
I was scheduled for allergy testing the week after i paid $280 for a five minute conversation with the doctor. I was at the office for almost two hours that day. The sullen front desk girl took me to a room, took my vitals, and then I was left in the room for thirty minutes. Someone finally comes in, doesn’t even make eye contact me, and announces my total for the testing was EIGHT HUNDRED SIXTY dollars. I ask what I’m paying for, and they just say insurance doesn’t cover it and won’t tell me anything specific. I leave and call my insurance company, and it turns out they were going to charge me for a test that had absolutely nothing to do with my symptoms. Apparently trying to sneak it in. I was informed that the testing I actually need is absolutely covered by my insurance, as it is a medical necessity. This is a money grabbing, greedy office. I normally don’t pay much attention to bad reviews but in the case of this office, they are absolutely accurate. No one in the building has any sort of personality and clearly no one has gotten any sort of customer service training. As a registered nurse myself, I was appalled by the attitudes of the staff. 10/10 DON’T recommend.
I have been a patient here for 1.5 years and satisfied with the care provided. Dr Hassan is a patient listener and the rest of the staff are a pleasure to interact with and very professional. Initially during the diagnostic phase I was heavily overcharged for the expensive allergy tests, however after my insurance settled all the amounts, the office noted the amounts overcharged over each of my visits and reimbursed me with a single payment.
I loved that the office was in a cool, historic bungalow in the Heights. street parking is easy to find out front. The staff is always very caring and Dr. Hassan is a great listener. She was willing to investigate some things with me that a former allergist had dismissed. And now I am finally on my way to healing!