Due to an accident I had to get my lenses replaced. I stopped into to see what could be done. Alex was great. He was able to get my recent RX and get the lenses and put them in my frames. Was so happy with my glasses I returned to get frames replaced in another frame for a back up
stormtrooper_
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May 23, 2024
I recently visited Factory Eyeglass for repair services on my Ray-Ban glasses, which had split apart at the edge. Despite the challenges posed by the recent tornado storm in Houston, the team provided exceptional service. Alex, in particular, was outstanding in his communication and customer care. He proactively reached out to me to explain the delay in the repair timeline and offered alternative solutions, including expedited delivery options. His expertise and explanations of the repair process were clear and reassuring. I am thoroughly impressed with the service I received and would highly recommend Factory Eyeglass to anyone seeking efficient and personalized eye care services. He also has a variety of glasses to choose from I know where Iām gettin my next pair of glasses. Thanks Alex.
Kelley Vo
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April 20, 2024
Shout out to Alex for his outstanding customer service and attention to detail. I brought my beloved glasses and sunglasses here to update the lenses with a new prescription - he replaced them in no time and my glasses appeared to be brand new. Alex met all of my needs and answered my questions in a clear and concise manner. Thank you so much to Alex š
Marc Zito
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March 18, 2024
Glad to finally find an optical place run by a professional optician. Finally my progressive lens are done correctly, and most important, quickly. The choice of frames is extensive with a greater choice than you find any other place. Alex is great about making suggestions for frames that actually look good on his customers. The prices are great, the quality is great. Highly recommend!
Jodi Currier
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April 28, 2024
Factory Eyeglass is absolutely the best place for all your Eyewear. Alex did an amazing job tailoring the best frame for my face as well as fitting me with my progressive lenses to see clearly. Extremely satisfied with the prices and the quality, he carries all the designers frames!!
My glasses were ready sooner than expected which is a big plus, excellent service!!!
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Due to an accident I had to get my lenses replaced. I stopped into to see what could be done. Alex was great. He was able to get my recent RX and get the lenses and put them in my frames. Was so happy with my glasses I returned to get frames replaced in another frame for a back up
I recently visited Factory Eyeglass for repair services on my Ray-Ban glasses, which had split apart at the edge. Despite the challenges posed by the recent tornado storm in Houston, the team provided exceptional service. Alex, in particular, was outstanding in his communication and customer care. He proactively reached out to me to explain the delay in the repair timeline and offered alternative solutions, including expedited delivery options. His expertise and explanations of the repair process were clear and reassuring. I am thoroughly impressed with the service I received and would highly recommend Factory Eyeglass to anyone seeking efficient and personalized eye care services. He also has a variety of glasses to choose from I know where Iām gettin my next pair of glasses. Thanks Alex.
Shout out to Alex for his outstanding customer service and attention to detail. I brought my beloved glasses and sunglasses here to update the lenses with a new prescription - he replaced them in no time and my glasses appeared to be brand new. Alex met all of my needs and answered my questions in a clear and concise manner. Thank you so much to Alex š
Glad to finally find an optical place run by a professional optician. Finally my progressive lens are done correctly, and most important, quickly. The choice of frames is extensive with a greater choice than you find any other place. Alex is great about making suggestions for frames that actually look good on his customers. The prices are great, the quality is great. Highly recommend!
Factory Eyeglass is absolutely the best place for all your Eyewear. Alex did an amazing job tailoring the best frame for my face as well as fitting me with my progressive lenses to see clearly. Extremely satisfied with the prices and the quality, he carries all the designers frames!! My glasses were ready sooner than expected which is a big plus, excellent service!!!