I’ve been taking both of my dogs to Heights Veterinary Clinic NW since moving to Houston in 2021. I’ve had nothing but exceptional experiences with the team here, from routine veterinary care to emergencies. I’m a dog behavior consultant and refer many clients, as well as friends, to this clinic - with several Fear Free veterinarians - due to their commitment to exceptional veterinary care. Dr. Rodriguez and Dr. Slack in particular have been absolutely wonderful to work with. I’m incredibly appreciative to Heights Vet Clinic.
J R
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August 17, 2024
The facility was exceptionally clean and had a pleasant aroma. Every staff member, from the receptionist to the technicians, demonstrated remarkable professionalism and friendliness. Dr. Mai exhibited patience and gentleness in handling my 9 year old, and the technician, Melissa, displayed commendable knowledge in addressing my inquiries. It is wonderful to have a positive experience for our first time at this clinic!
Caitlan Capps
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August 23, 2024
Dr. Yu and Dr. Slack are the most empathetic, caring and attentive veterinarians I’ve ever had in a lifetime of pet ownership. They have helped me through some really hard decisions with facts, data driven insight, AND most importantly - empathy and patience. They take the time to explain diagnoses, they take the time to discuss test results, they take the time to brainstorm treatment plans and they take the time to listen while you tearfully look for guidance to help make tough decisions. I cannot recommend either of these doctors more.
Claudia Torres
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March 19, 2024
My guinea pig Stephanie had her first vet visit yesterday. So of course I was very nervous when I brought her in. To my surprise she was treated with so much love and compassion. She felt comfortable enough to be held right away. She allowed the doctor to examine her and she stayed calm during her nail trimming. I definitely was impressed and very happy with their service. I am happy to now have a doctor that will care for my baby.
A McKinney
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August 05, 2024
Man, I just love this place. I've been to a few different vet clinics that were really pretty good but this is the first place that makes me just want to gush about them for awhile. Everybody I talk to here is just wonderful; from the front desk to the vet techs to the veterinarians... They're all so patient and kind. I always leave in a better mood than when I got there.
But the care is fantastic too. We have an older dog with some health concerns and got labwork done at another vet before we found this place. They were saying right off the bat that it looked like cancer and it felt very much like a scare tactic with how little info they had. Came here for a second opinion and I'm so glad we did... Dr. Slack was so level-headed and reassuring. She said that while the results COULD indicate cancer, there was a whole slew of other things it could be so she recommended additional testing that could narrow it down. She gave me all the info I needed to feel like I was making informed choices and I felt confident that I was doing the best thing for my doggo every step of the way. And as it turns out: it wasn't cancer!
Dr. Slack and the vet techs made a stressful situation much easier to handle and I'm so grateful.
Today I brought my cat in for the first time here, and again I'm blown away by this place. She's generally sweet at home but we've had issues with going to the vet... She actually growled/hissed and hid at the last couple vet places we've tried out... but here, the vet tech (I wish I could remember her name! If you see this, you were seriously awesome!) was sooo sweet and patient. My cat was just in love with her by the end. At first the kitty got a little nervous when Dr. Slack came in but the Dr just stopped, made sure to get rid of any dog smells on her hands that may be upsetting to the cat and just kinda started fresh with her. She adjusted her approach to ease into it and calm my cat down a little... and it worked!
Pretty soon my cat was trying to get head rubs from her too. Totally turned it around, which can be really hard to do once my cat gets anxious.
I'm really impressed. Great vibes from everyone and the entire staff just seems so capable and knowledgeable. I wish I found this place YEARS ago!
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I’ve been taking both of my dogs to Heights Veterinary Clinic NW since moving to Houston in 2021. I’ve had nothing but exceptional experiences with the team here, from routine veterinary care to emergencies. I’m a dog behavior consultant and refer many clients, as well as friends, to this clinic - with several Fear Free veterinarians - due to their commitment to exceptional veterinary care. Dr. Rodriguez and Dr. Slack in particular have been absolutely wonderful to work with. I’m incredibly appreciative to Heights Vet Clinic.
The facility was exceptionally clean and had a pleasant aroma. Every staff member, from the receptionist to the technicians, demonstrated remarkable professionalism and friendliness. Dr. Mai exhibited patience and gentleness in handling my 9 year old, and the technician, Melissa, displayed commendable knowledge in addressing my inquiries. It is wonderful to have a positive experience for our first time at this clinic!
Dr. Yu and Dr. Slack are the most empathetic, caring and attentive veterinarians I’ve ever had in a lifetime of pet ownership. They have helped me through some really hard decisions with facts, data driven insight, AND most importantly - empathy and patience. They take the time to explain diagnoses, they take the time to discuss test results, they take the time to brainstorm treatment plans and they take the time to listen while you tearfully look for guidance to help make tough decisions. I cannot recommend either of these doctors more.
My guinea pig Stephanie had her first vet visit yesterday. So of course I was very nervous when I brought her in. To my surprise she was treated with so much love and compassion. She felt comfortable enough to be held right away. She allowed the doctor to examine her and she stayed calm during her nail trimming. I definitely was impressed and very happy with their service. I am happy to now have a doctor that will care for my baby.
Man, I just love this place. I've been to a few different vet clinics that were really pretty good but this is the first place that makes me just want to gush about them for awhile. Everybody I talk to here is just wonderful; from the front desk to the vet techs to the veterinarians... They're all so patient and kind. I always leave in a better mood than when I got there. But the care is fantastic too. We have an older dog with some health concerns and got labwork done at another vet before we found this place. They were saying right off the bat that it looked like cancer and it felt very much like a scare tactic with how little info they had. Came here for a second opinion and I'm so glad we did... Dr. Slack was so level-headed and reassuring. She said that while the results COULD indicate cancer, there was a whole slew of other things it could be so she recommended additional testing that could narrow it down. She gave me all the info I needed to feel like I was making informed choices and I felt confident that I was doing the best thing for my doggo every step of the way. And as it turns out: it wasn't cancer! Dr. Slack and the vet techs made a stressful situation much easier to handle and I'm so grateful. Today I brought my cat in for the first time here, and again I'm blown away by this place. She's generally sweet at home but we've had issues with going to the vet... She actually growled/hissed and hid at the last couple vet places we've tried out... but here, the vet tech (I wish I could remember her name! If you see this, you were seriously awesome!) was sooo sweet and patient. My cat was just in love with her by the end. At first the kitty got a little nervous when Dr. Slack came in but the Dr just stopped, made sure to get rid of any dog smells on her hands that may be upsetting to the cat and just kinda started fresh with her. She adjusted her approach to ease into it and calm my cat down a little... and it worked! Pretty soon my cat was trying to get head rubs from her too. Totally turned it around, which can be really hard to do once my cat gets anxious. I'm really impressed. Great vibes from everyone and the entire staff just seems so capable and knowledgeable. I wish I found this place YEARS ago!