I’ve always had a great experience here, however, not today. I waited for about 10 minutes in line behind two other cars and no one ever came up to me. A man pulled up next to me and right away, someone came out to ask him what he needed and had him pull into the garage. I brought it to the guys attention and asked him if I was next and he said “ Yeah don’t worry about it. He’s not going to skip you.” It obviously wasn’t true and as a woman, I know men often get preferential treatment when it comes to certain services, but this was pretty blatant. My money is just as green as the person next to me and like with any business, I can take mine elsewhere. So I did.
Marlen Guerrero
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June 08, 2024
Didn’t see all the negative reviews for this place. Decided to stop by since we always see it off 11th. But we got scammed. They take advantage of young women and pressure them into extra services when coming in for an oil change. They pressured my sister saying they didn’t feel comfortable performing just the oil change citing serious issues and that the engine needed to be flushed. Out $200.
What was also suspicious that it didn’t take very long to do the services. In and out in 30 mins.
taylor booth
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July 19, 2024
I’ve been coming here for years. Great, quick service. The guys are friendly.
There’s a lot of negative reviews here coming from gullible consumers. If you continue to be taken advantage of; you may want to quit blaming other people and defaming locally owned businesses.
joe moreno
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March 06, 2024
I've been going to this location for the past few years and every time this location, and all the great employees, go above and beyond expectations and customer service. I recently went up to have my oil changed and I noticed an issue that a dealership, to remain anonymous, did not finish a recall service on my vehicle and Tyler, Joe, and Keith with the rest of the crew were there to help me with this issue. I cannot thank you enough for your customer service and professionalism. It's hard these days to find a good quality service station like this one! Many thanks!!!
Melissa Pena
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May 16, 2024
I’m writing a review pretty late honestly but the fact I keep thinking about it made me want to write a review.
I had moved to Houston for college & needed a simple oil change. I had no idea what I was doing at the time considering how young I was & in a new big city by myself with no family and hadn’t made any friends in the city yet.
I came in asking for an oil change & they ended up telling me a million things that “needed to be done” - so me, being young, ignorant & worried that something could go wrong with my vehicle while I was trying to get through college accepted all of their recommendations. The thing was, that after they’d come tell me one thing, they’d go back out & come back in suggestion something else.
They literally scammed me with things I didn’t actually need. If you have any daughters that live nearby this location, AVOID THIS SHOP. They are financial predators towards young females! I’ve read about shops taking advantage of women but had never experienced it. I was gullible to believe they were looking out for my best interest but in reality just took advantage of my lack of knowledge in regard to vehicle maintenance.
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I’ve always had a great experience here, however, not today. I waited for about 10 minutes in line behind two other cars and no one ever came up to me. A man pulled up next to me and right away, someone came out to ask him what he needed and had him pull into the garage. I brought it to the guys attention and asked him if I was next and he said “ Yeah don’t worry about it. He’s not going to skip you.” It obviously wasn’t true and as a woman, I know men often get preferential treatment when it comes to certain services, but this was pretty blatant. My money is just as green as the person next to me and like with any business, I can take mine elsewhere. So I did.
Didn’t see all the negative reviews for this place. Decided to stop by since we always see it off 11th. But we got scammed. They take advantage of young women and pressure them into extra services when coming in for an oil change. They pressured my sister saying they didn’t feel comfortable performing just the oil change citing serious issues and that the engine needed to be flushed. Out $200. What was also suspicious that it didn’t take very long to do the services. In and out in 30 mins.
I’ve been coming here for years. Great, quick service. The guys are friendly. There’s a lot of negative reviews here coming from gullible consumers. If you continue to be taken advantage of; you may want to quit blaming other people and defaming locally owned businesses.
I've been going to this location for the past few years and every time this location, and all the great employees, go above and beyond expectations and customer service. I recently went up to have my oil changed and I noticed an issue that a dealership, to remain anonymous, did not finish a recall service on my vehicle and Tyler, Joe, and Keith with the rest of the crew were there to help me with this issue. I cannot thank you enough for your customer service and professionalism. It's hard these days to find a good quality service station like this one! Many thanks!!!
I’m writing a review pretty late honestly but the fact I keep thinking about it made me want to write a review. I had moved to Houston for college & needed a simple oil change. I had no idea what I was doing at the time considering how young I was & in a new big city by myself with no family and hadn’t made any friends in the city yet. I came in asking for an oil change & they ended up telling me a million things that “needed to be done” - so me, being young, ignorant & worried that something could go wrong with my vehicle while I was trying to get through college accepted all of their recommendations. The thing was, that after they’d come tell me one thing, they’d go back out & come back in suggestion something else. They literally scammed me with things I didn’t actually need. If you have any daughters that live nearby this location, AVOID THIS SHOP. They are financial predators towards young females! I’ve read about shops taking advantage of women but had never experienced it. I was gullible to believe they were looking out for my best interest but in reality just took advantage of my lack of knowledge in regard to vehicle maintenance.