I made an appointment over the phone for the next day. I arrived twenty minutes early and they went right to work. They identified an issue with the engine running a bit hot. They were up front and knowledgeable. After the thermostat is checked out, I plan to return for coolant leak/flush.
Thx!
Ashley Bunya-ananta
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November 25, 2024
Sam, AJ, and Josh at Take 5 took excellent care of my car! The staff at this location are consistently polite, kind, and efficient. I appreciate their patience and the friendly atmosphere they create. This location stands out because of the fantastic service these employees provide. Love bringing my car here – highly recommend!
wendy
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December 06, 2024
I have been a customer at the west gray location for quite some time and have always been very pleased. On 12/05, it was a different story. The assistant manager was rude, disrespectful, not professional and overcharged me. I called the shop and they connected me to customer service. When someone finally answered, they said their system was down and the district manager would call in 24 HOURS! No call! Called next day and customer service said their regional manager would call today. I was very upset and they decide to call me on THEIR time. Won’t go back to this place, disputed my credit card charge, and call their corporate consumer affairs! Now they can wait!!!
Tanza Williams
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December 10, 2024
My goodness! The service is truly fast, and the quality of the service was top tier at this location. Ethan, I hope hope hope thats his name, was extremely knowledgeable and forthcoming with information. I live in the med center but I will be traveling to this location in the heights for services. Thank you!
Morgan Frank
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May 30, 2024
They failed to properly secure the metal plate under my car after my oil change and they didn’t put the correct washer on the oil plug. Over $500 worth of damage done. Waiting to hear back from their claims department.. think they should’ve taken 10 instead of 5 to make sure everything was put back together properly.
Our Address
505 Durham Dr, Houston, TX 77007, USA
Claim Listing: Take 5 Oil Change
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I made an appointment over the phone for the next day. I arrived twenty minutes early and they went right to work. They identified an issue with the engine running a bit hot. They were up front and knowledgeable. After the thermostat is checked out, I plan to return for coolant leak/flush. Thx!
Sam, AJ, and Josh at Take 5 took excellent care of my car! The staff at this location are consistently polite, kind, and efficient. I appreciate their patience and the friendly atmosphere they create. This location stands out because of the fantastic service these employees provide. Love bringing my car here – highly recommend!
I have been a customer at the west gray location for quite some time and have always been very pleased. On 12/05, it was a different story. The assistant manager was rude, disrespectful, not professional and overcharged me. I called the shop and they connected me to customer service. When someone finally answered, they said their system was down and the district manager would call in 24 HOURS! No call! Called next day and customer service said their regional manager would call today. I was very upset and they decide to call me on THEIR time. Won’t go back to this place, disputed my credit card charge, and call their corporate consumer affairs! Now they can wait!!!
My goodness! The service is truly fast, and the quality of the service was top tier at this location. Ethan, I hope hope hope thats his name, was extremely knowledgeable and forthcoming with information. I live in the med center but I will be traveling to this location in the heights for services. Thank you!
They failed to properly secure the metal plate under my car after my oil change and they didn’t put the correct washer on the oil plug. Over $500 worth of damage done. Waiting to hear back from their claims department.. think they should’ve taken 10 instead of 5 to make sure everything was put back together properly.